Policy

At Vox Nail Spa , your satisfaction is our top priority. We offer repairs within 3 days with an original receipt required .We Must Be Notified On The Original Day Of Service & Please ensure that you appear within 3 days.

Appointments will only be honored up to 15 minutes after scheduled appointment time.

Any time over 15 minutes after scheduled appointment time, you may add your name to our walk-in list.

Please, no loud cell phone use or loud conversations inside the salon.

You are responsible for any broken or damaged equipment or products in the salon (Including broken nail polish bottles).

We have the right to refuse or stop service for any reason we deem necessary.

We Will Not Be Responsible For Any Allergic Reactions Due To Certain Ingredients In The Products Or Burning Due To Waxing On Clients Who Are Using Medications, Underlying Condition, Or Sensitive Skin. Please Inform Your Technician Of Any Medical Conditions, Surgeries, Or Allergies.

Parents or Guardians Are Responsible For Children (Under 15 Years Old) And The Service That They Are Getting

No refund on lost or stolen gift certicates.

Gift certicates, Gift Card cannot be exchanged for cash.

Please, request prices for additional services you wish to receive.

No refunds after receiving your services.

*All Activities Are Monitored And Recorded To Aid In The Prosecution Of Any Crime Committed Against This Facility.